Now Hiring - Account Manager (Hybrid/Remote) in Westborough, MA

When you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then HPI is the place for you. If you want to join a team that values integrity, flexibility, loyalty, compassion and dedication, we want to meet you.

What we do

HPI is unique. A respected industry leader that’s been serving customers for over 40 years, we’re known for our innovation and growth. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

What you’ll do

We’re looking for a decisive problem-solver to join our sales team as an account manager (AM). In this role, you’ll coordinate and manage the plan design and implementation for new clients, and provide general account service to existing clients. You’ll have the opportunity to travel frequently to conduct client service meetings, and will serve as the primary contact for group representatives and brokers.

In this role, you’ll also:

• Produce educational materials and conduct benefit meetings
• Resolve claim payment issues
• Provide support to the sales manager/director
• Work closely with internal staff to communicate service issues

The ideal candidate has:

• A bachelor’s degree or equivalent experience
• 3 – 5 years of experience in client services/client-facing roles in the healthcare industry
• Strong organization and communication skills
• Proficiency with Microsoft Word and Excel (required)
• The ability to travel frequently (required)

Why choose us?

• We’re a people-first company and value giving back to our community. Ask us about our Service & Giving Team and volunteer opportunities.
• We offer our employees incredible health coverage, a 401(k), employer-paid disability, EAP, hybrid work arrangements, and quarterly bonuses.
• Our space is a reflection of who we are—innovative, open and collaborative.
• Love to get creative? We do too. Brainstorm in one of our team break-out rooms.
• We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.
• Need to reenergize? Take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.

So, think you want to join the HPI team? We hope to hear from you!

You can read more about us at [please apply online] EEO/AA/M/F/Vet/Disability Employer